You are here

Answering Your Frequently Asked Questions

Questions & Answers
3.How to purchase product from LC SIGN?

Tell us your requirements of the sign, including the style, the size and the color. Send the vector drawing of your sign to us. Then, we will give you a reasonable quote according to your requirements.

5.Is the sign suitable for the local voltage?

Please rest assure, we will send transformer to customer together with the sign.

6.How to get the sign installed?

We will send installation paper to customer together with the sign.

7.Is the sign suitable for outdoor? / Is the sign waterproof?

Yes. Our products is suitable for outdoor and waterproof. Our led is Rishang Brand and transformer is MW brand.

8.How can you be sure we can get the sign on time and correctly?

We are professional factory for led letters, led signs for more than 9 years. We are supplier of KFC, Sumsung, Corona beer signs. You don’t need to worry about our credit at all. We will make sure you can get the signs on time and correctly.

9.How can I make the payment?

-50% as the deposit and the balance before we send the sign by bank wire.
-By Paypal.
-By West Union.

10.How long is you guarantee for the sign?

-2 years for led and transformer and 5 years for the sign.
-During the guarantee period if the sign has any problems just show us photos, we will send a new one to you for free.

11.Can you make the same color as my design of the sign?

Yes. We can silk-printing or UV or vinyl the design to acrylic plate face, it will be same as you design.

12.How do you pack the sign?

Inner is plastic and foam, outside is wooden box with metal tube packing.